Ad: Customer Service Representative (Ontario/ Quebec)

We are a leading music industry manufacturer seeking a dependable, detail-oriented Customer Service Representative to join our fast-paced team. This role serves as a key point of contact between our company, Dealers, End-Users, and 3PL partners.

Responsibilities:

• Process sales orders (EDI, imports, manual entry)
• Act as front-line support for Dealers and End-Users
• Liaise with 3PL teams; occasional warehouse visits and inventory assistance
• Respond to inventory inquiries via phone and email from our sales team and customers
• Generate clear sales and inventory reports (Excel required)

Qualifications:

• Prior customer service experience (manufacturing preferred)
• Strong Microsoft Office skills (reporting experience essential)
• Excellent communication and organizational skills
• Ability to thrive in a fast-paced environment
• Fluent in French (written and spoken) – required
• Must be able to live and work in Canada

 What we provide:

• Competitive Salary
• Group Health Benefits
• Hybrid work from home, occasional office

 If you are dependable, analytical, and ready to grow within a dynamic company, we’d love to hear from you

Please send your cover letter and resume to ads@entertainmentmarketer.com